Helping America's most vulnerable®

Volunteer Services Fast Facts

Our definition of “volunteerism” and how we came to be named Volunteers of America

When Volunteers of America was founded in 1896, volunteerism derived from a military context and to “volunteer" one's time in service to others was a full-time commitment. Our founders, Maud and Ballington Booth, and other early members of our organization came to call themselves Volunteers of America because they volunteered their whole lives to help people in need. This included - not only volunteering their time - but also their hearts, their spirits and their professional prosperity.

Today, Volunteers of America helps more than 1.4 million people in over 400 communities in 46 states and the District of Columbia and Puerto Rico through programs that are staffed by full-time, paid professionals who have adopted this same ideal of service as their full-time mission. However, that does not mean that we do not also depend on an army of modern-day “volunteers" who offer their free time to support our programs nationwide.

Number of volunteers working with Volunteers of America programs during the 2017 fiscal year: 60,933

Hours devoted by volunteers to Volunteers of America programs and activities in 2017: 1,275,122

Our volunteers range in age from young children to seniors, and all ages in between*:

  • Youth volunteers under the age of 18: 11,803 or approximately 19%
  • Adults age 18 to 54: 26,052 or approximately 43%
  • Age 55+: 6,016 or approximately 10%

* 17,062 or approximately 28 percent of volunteers did not identify themselves as being part of a specific age group

Volunteers perform a wide range of work for Volunteers of America's 32 local offices, including:

  • Deliver Meals on Wheels or provide other direct client services
  • Act as committee and advisory committee members or serve on local boards of directors
  • Provide administrative support such as answering phones, performing clerical work, research, facility maintenance, food or clothing collection, etc.
  • Recruit and manage other volunteers
  • Provide professional services (legal, public relations, training, motivational speaking)

About the Action Team youth volunteerism program:

In 2003, Volunteers of America partnered with the Major League Baseball Players Trust to create Action Team, with a goal to promote the nurturing and well-being of America's children and their families. The partnership features the personal involvement of Major League baseball players and high school student volunteers with a variety of programs conducted by Volunteers of America throughout the United States.

To date, Action Teams of high school students and Major Leaguers across the country have inspired 100,000 high school students to help more than 305,000 people in need by volunteering in their communities. Since its inception, the Action team has involved over 125 Major Leaguers.

The Action Team program enjoys the support of 100 high schools nationwide, from Maine to Maui, Alaska to Texas! Volunteers of America affiliates administer the Action Team program in numerous cities across the country.