Supportive Services for Veterans and Their Families

Volunteers of America embodies President Lincoln’s commitment to caring for those “who shall have borne the battle.”

Today, we proudly serve 27,000 veterans with support services and affordable housing annually, including over 10,000 homeless veterans. 

The U.S. Department of Veterans Affairs Supportive Services for Veteran Families (SSVF) program awards grants to private non-profit organizations and consumer cooperatives that can provide supportive services to very low-income Veteran families living in or transitioning to permanent housing.

Grantees provide eligible Veteran families with outreach, case management, and assistance in obtaining VA and other benefits, which may include:

  • Health care services
  • Daily living services
  • Personal financial planning services
  • Transportation services
  • Fiduciary and payee services
  • Legal services
  • Child care services
  • Housing counseling services
  • Specialized resources for veterans with criminal histories

Below is a listing of our local offices that provide Supportive Services for Veteran Families (SSVF) services.

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Rapid Rehousing

Funded by the U.S. Department of Veterans Affairs, the SSVF program provides supportive services designed to help veterans and their families quickly exit homelessness and return to permanent housing. The resources and services provided are tailored to the unique needs of each veteran’s situation.

Volunteers of America just made it all happen, but more importantly, for the first time in 20 years, I felt that camaraderie — like I was back in the military. And I keep coming back because they’re like my family.” 

—Karen, a Military Veteran & Moral Injury Participant

No matter what, every veteran deserves dignity and respect. 

Volunteers of America is committed to promoting the well-being of all veterans and their families, whether they are newly transitioning from military to civilian life or have long returned but are now facing homelessness or unemployment, suffering mental health or substance use challenges, traumatic brain injury (TBI), or sexual trauma; or are at risk of suicide. 

In this way, we help veterans overcome the barriers to long-term stability. Through prevention; rapid rehousing; interim, transitional, or permanent housing; job training; employment services; and compensated work programs, we make it possible for veterans to have a roof over their heads and access the professional opportunities they deserve.

Our housing units provide case management services for veterans and families and many support outreach centers where veterans can receive treatment for post-traumatic stress disorder (PTSD), traumatic brain injuries, and substance use disorders. We ensure veterans connect to the benefits they are entitled to, and we make use of the strong bonds forged between veterans by incorporating mentoring and peer-to-peer support, including resume preparation, job training, clothing, and transportation. 

Volunteers of America’s moral injury repair initiatives have increased our capacity to serve veterans in crisis and at risk of suicide. Engaging staff who are veterans and certified mental health specialists (via certification as Veteran Peer Support Specialists) offer critical skills to strengthen veterans against the challenges they face, building back the trifecta of confidence, pride, and independence.

Homeless Veterans Reintegration Program

Funded by the U.S. Department of Labor, the Homeless Veterans Reintegration Program  (HVRP) is a Federal program that awards money to both nonprofit organizations and government agencies who work to place homeless veterans in jobs. 

HVRP program sites ensure veterans receive the employment and training services they need to get good jobs.  All HVRPs offer job counseling, resume preparation, job placement, and follow-up at 30-, 90- and 180-day intervals.  Program staff also ensure that participants receive essential support services such as clothing, shelter, referral to medical or substance use disorder treatments, and transportation assistance at the program site or at another agency in the community.

Volunteers of America currently operates HVRPs in the following areas: 

  • CaliforniaLos AngelesSacramento, Placer, and Yolo counties
  • Carolina: Wake, Johnston, Cumberland, Orange, Durham counties, and other surrounding areas
  • Florida: Brevard and Broward countyies, Cocoa Beach, Jacksonville
  • Illinois: Chicago
  • Indiana: Indianapolis and Evansville
  • Michigan Ann Arbor, Detroit, Flint, Jackson, Lansing, and Niles
  • MontanaHelena
  • Ohio: Cleveland, Columbus and Dayton
  • Oklahoma: Tulsa and Oklahoma City
  • Tennessee: Knoxville
  • Texas: Houston and Dallas Fort Worth
  • West Virginia: various rural areas

Employment Resources for Veterans

Whether you’re new to the civilian workforce or seeking to enhance your career opportunities, this professional development training series can help you become more competitive in today’s job market. Created in partnership with Quality of Life Services leader Sodexo, these informative webinars will provide you with essential skills to help move you ahead on your career path.

“Here at Volunteers of America, I matter. The staff is great. They really care about all of us. And we need that. They make me feel like I deserve a life, a roof over my head. They really understand where we are coming from..” 

—Bobby, a Military Veteran & Moral Injury Program Participant

We proudly serve 27,000 veterans with support services and affordable housing annually.

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