Helping America's most vulnerable®

Services We Provide

A National Network of Services

Programs and Services that Touch the Lives of Almost 1.3 Million People Each Year

“Go wherever we are needed and do whatever comes to hand."

This was the pledge made by Ballington and Maud Booth when they founded Volunteers of America in 1896. Now, 122 years later, these words still define us as we continue our legacy of responding to the needs of at-risk youth, the elderly, men and women returning from prison, homeless individuals, veterans, people with disabilities and those recovering from addiction. Together, we are a family strengthened by the commitment of thousands of employees, volunteers and partners working toward real change.

Those We Serve and Our Focus Areas

  • Assistance with Basic Needs

    We help individuals and families overcome personal challenges to lead productive, healthy lives. Our approaches to intervention, rehabilitation and prevention work together to ensure that people in crisis don't stay that way. During personal hardships and emergencies, we address immediate needs, offer long-term support when necessary and educate with prevention outreach programs.

  • Children, Youth and Families

    Volunteers of America provides high quality, innovative services for disadvantaged and disconnected children and youth. Through our caring staff and dedicated volunteers we ensure the social, emotional and academic development of young children, and empower older youth to be physically, emotionally and mentally healthy and ready to enter adulthood.

  • Community Outreach

    Every day, individuals and families who are at risk of homelessness, hunger and other life crises in our communities go unnoticed by society at large. But we notice. And we offer a variety of community programs including information and referral, food and prepared meals, thrift stores and collaborations with the faith community.

  • Formerly Incarcerated

    We provide services to help offenders successfully transition from prison to a productive life in the community & we help rehabilitate adult offenders & steer youth to set new, positive directions for their lives. Our services include halfway houses, work-release programs, day reporting, diversion & pre-trial services, residential treatment, family supports, dispute resolution, and mediation services.

  • Homeless People

    Volunteers of America works to prevent and end homelessness through a range of support services including eviction prevention, emergency services, transitional housing and permanent affordable housing. Once we engage homeless individuals, including youth and families with children, we stay with them for as long as it takes to return them to self-sufficiency.

  • Housing

    As one of the nation's largest nonprofit providers of quality, affordable housing for low and moderate-income households, we create and manage housing for the homeless, families with children, the elderly, and people with disabilities, including physical and mental disabilities and veterans and their families.

  • Mental Health

    We help people with chronic or severe mental illnesses successfully manage their lives through crisis counseling and "hotline" programs, case management, day programs and drop-in centers, transportation, residential care and supported independent living.

  • Moral Injury

    Moral injury is a relatively recent term used to describe a crisis that soldiers have faced for centuries, the internal suffering that results from doing something against your moral code. In essence it is a wound to the conscience. However, it is not just military members that can experience this.

  • Older Adults

    Our services and programs promote health and independence for the elderly. We encourage seniors to be active and healthy through a host of support services. We provide senior centers and day programs, home repair and homemaker services, information and referral, Meals On Wheels and group meal programs. We also provide transportation, companion services, protection against abuse and neglect, and case management services.

  • People with Behavioral Health Issues

    For 118 years, we have pioneered community-based high-quality, integrated models of care and services that strive to meet the needs of the whole person, family and community. We provide innovative, results-driven Behavioral Health Services to assist those with mental health issues, substance abuse issues and those with intellectual or developmental disabilities.

  • People with Disabilities

    We serve thousands of individuals with disabilities across the nation with specialized programs for autism, age-related problems and other challenges. Our services include in-home support, case management, day programs and supportive employment, specialized residential services, host homes or foster care, and supported living.

  • Senior Living and Care

    We are a major provider of professional long-term nursing care for seniors and others coping with illness or injury. We offer a continuum of services that extends to the elderly and disabled people requiring long-term health support, including nursing care, assisted living, memory care, home health care, rehabilitation and much more.

  • Substance Abuse

    We work to prevent and eliminate substance abuse through residential and outpatient services, from prevention to treatment to long-term support.

  • Veterans

    Since World War I, Volunteers of America has provided direct services to veterans and connected them to other organizations that can help. Our support helps veterans overcome the barriers that stand between them and a stable, secure life. We provide housing, employment training, emergency shelter and much more.