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A Message from CEO Mike King

I want to let you know that, as a trusted national community partner for almost 125 years, Volunteers of America remains dedicated to helping people thrive and live strong, healthy lives. As such, we take the threat posed by the coronavirus (COVID-19) extremely seriously for all of the people we serve—including our residents living in our long-term and nursing care communities, who are particularly vulnerable. The safety of our residents and our employees remains our primary concern. We understand how frightening and stressful our ever-changing day-to-day life has become and we want to let you know that we are doing everything we can to keep all of our residents, employees, their families and our communities safe. We continue to follow updates from the Centers for Disease Control & Prevention and we’re working closely with local health departments to stay on top of the latest information. We will continue to communicate and closely collaborate with these agencies.

Because of the severity of the situation, we have already taken a number of steps to help slow the spread of the virus and protect our employees, our communities and those we serve directly. This includes restricting access to our assisted living and nursing care communities to only staff and others who have a critical need to enter. Everyone, including staff, will be screened before entering. Additionally, all staff members across our national organization, who are not providers of on-site client services, have been instructed to work remotely until at least the end of March.

Only by working together, will we all get through this safely. We appreciate your support and patience during this challenging time and we will continue to update you with any relevant changes.

Our focus, as always, remains the safety and security of our residents, employees, communities and all of the families associated with them.

Sincerely,