Mary is an active, vibrant octogenarian who visits the neighborhood Volunteers of America senior center in her community regularly. She has made many friends over the years at the center, including Linda, a Volunteers of America social worker. Linda had quickly helped Mary resolve a Medicare issue she had been struggling with a few months earlier. Linda seemed to know just who to call and how to handle the problem. Now, when Mary is faced with life's problems, she knows she can count on Linda. Listen below as Mary and Linda describe working together to find positive solutions to help Mary remain safe and independent.
Wonderful people like Mary are the reason Volunteers of America exists. Case managers and social workers like Linda truly care about the individuals they serve, and work to empower and support the most vulnerable.